Tiered customer support to suit your business needs
Here at eSoftware Professionals we are known for our strong customer relationships. Our goal is to help you and your business be even more successful. Our team works together with you to understand your business, identify best practices to help streamline your processes, and to find ways to help improve your bottom line.
Our in-house support desk operates during business hours to direct each request to the appropriate internal resource. We offer several different support packages to fit your business needs. Some of our support offerings include:
Post Go-Live Support
We provide two to three weeks of Go-Live Support for follow up training and to address issues that may arise during the initial rollout of the eFood-ERP software solution.
Unlimited Support Packages
We offer 3, 6, 9 or 12 month Unlimited Support Packages. If your business needs include unlimited support, we can tailor a 3, 6, 9 or 12 month package to your specific business needs.
A La Carte Support
Most clients prefer to contact us only when they need us. We can support you on a case-by-case basis if that is the best solution for you.
Contact us today to find out more about our consulting services, our industry expertise and our stellar support.